Our Installation Service — an all-round carefree package

To make sure the Charger is connected correctly we recommend professional installation with our installation service – tailored and relaxed, all from one place. This guarantees that your Charger and the home connection are sufficiently safe.

Dynamic Load Management: Our installation partner will evaluate during the remote home check if you need a dynamic load management solution in addition to our standard package (additional costs around €240). It is mainly needed for customers with other large power consumers such as electric shower or heat pump to manage the total house load.

Our installation service, so many advantages

  • Installation and Charger from one place

  • Professional and Safe Electric Registered Electrical Contractor (REC)

  • Installation of fuses recommended by law

  • 24-month guarantee on the installation

  • Seamless on-site support for installation

Preparation is key

3 steps to your at-home charging station

  • Online Pre Check

    • With just a few clicks you can check the installation feasibility.
    • You’ll receive an indication if our standard package fits for your needs or if there is any obstacle to overcome.
    • Regardless of the result, both we and our installer will do our best to make an installation possible.
  • Home check

    • After ordering your Charger and the standard installation package, our installer will contact you to perform a remote home check via an online questionnaire.
    • Our installer will decide whether the questionnaire and a telephone call is sufficient or if you’ll need a home visit.
    • If your home check results differ from our standard installation package, you’ll get an updated additional offer.
  • Installation and setting up

    • If all your questions have been answered, our installer will book an appointment with you for the installation.
    • Our installer will bring your new Charger with them, install it and start it up.
    • Our installer will test your Charger’s functionality, if possible, with your electric vehicle.

You order. We’ll take care of the rest.

We offer everything you need to start your electrifying future.The following services are included in our standard installation package:

  • Included

    • Remote home check and if necessary additional home check on-site
    • Up to two wall openings
    • Up to 15 meters of cabeling from fuse box to your Charger
    • Residual current and wiring protection
    • Installation and setting up
  • Not included

    • Excavation and ground work
    • Load management priority switch if required (mainly for customers with other large power consumers such as electric shower or heat pump)
    • Expanding the fuse box

Great - it looks like it is feasible to install our Charger at your home.

Get ready for the next step in your electrifying future and finalize your configuration.

Configure and purchase your Charger

Thank you for providing your details.

There might be some challenges for installing a Charger at your home. But don’t worry, we will do our best to find a solution for you! Below you will find our detailed suggestions, please refer to the one that best reflects your answer.

Challenge 1:

It is not allowed to mount a private charge in an off-street parking space in the Republic of Ireland.

How to proceed:

We recommend to check again the possibilities to install the charger in another place. For further information and advice, please contact our customer support.

Challenge 2:

If you are not the owner of the property or do not have the consent of your landlord to carry out the installation then an installation will not be possible.

How to proceed:

Please gain permission before continuing with the purchase.

Challenge 3:

Local conditions are unclear and it may appear that the charger can’t be fitted on a wall, e.g. there is no straight wall measuring at least 30 cm wide, in the vicinity of your vehicle to attach the charger to.

How to proceed:

Usually, the charger needs to be mounted to a wall or a similar surface, which is stable enough to hold a wallbox. In case there’s nothing like this close to your parking spot, our local installation partner will try to recommend a suitable alternative, although this mean the installation falls outside our standard installation package. We recommend to continue with the order and clarify details during the home check with our installation partner. You may cancel the order if any costs exceed your expectations.

For further information, please contact our customer support.

Configure and purchase your Charger

Is the installation feasible at your home?

With just a few clicks you can check the installation feasibility. You’ll receive an indication if our standard package fits for your needs or if there is any challenge to overcome.

Regardless of the result, both we and our installer will do our best to make an installation possible.

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Any Questions?

The Elli Customer Care team offers a free-of-charge support service around the clock (24/7) for your convenience.

Write to us or give us a call. We’re happy to help.

00800 - 73273554*

cupra-seat-support@elli.eco

*Free phone number. Calls from mobile networks may be subject to charges depending on the provider. If your telephone provider does not support this number, please call +49 5361 3793800. The costs depend on the respective tariff of your provider. Roaming charges may apply when calling from abroad.

Got further questions? Check out our FAQs
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Great - it looks like it is feasible to install our Charger at your home.

Get ready for the next step in your electrifying future and finalize your configuration.

Configure and purchase your Charger

Thank you for providing your details.

There might be some challenges for installing a Charger at your home. But don’t worry, we will do our best to find a solution for you! Below you will find our detailed suggestions, please refer to the one that best reflects your answer.

Challenge 1:

It is not allowed to mount a private charge in an off-street parking space in the Republic of Ireland.

How to proceed:

We recommend to check again the possibilities to install the charger in another place. For further information and advice, please contact our customer support.

Challenge 2:

If you are not the owner of the property or do not have the consent of your landlord to carry out the installation then an installation will not be possible.

How to proceed:

Please gain permission before continuing with the purchase.

Challenge 3:

Local conditions are unclear and it may appear that the charger can’t be fitted on a wall, e.g. there is no straight wall measuring at least 30 cm wide, in the vicinity of your vehicle to attach the charger to.

How to proceed:

Usually, the charger needs to be mounted to a wall or a similar surface, which is stable enough to hold a wallbox. In case there’s nothing like this close to your parking spot, our local installation partner will try to recommend a suitable alternative, although this mean the installation falls outside our standard installation package. We recommend to continue with the order and clarify details during the home check with our installation partner. You may cancel the order if any costs exceed your expectations.

For further information, please contact our customer support.

Configure and purchase your Charger

Is the installation feasible at your home?

With just a few clicks you can check the installation feasibility. You’ll receive an indication if our standard package fits for your needs or if there is any challenge to overcome.

Regardless of the result, both we and our installer will do our best to make an installation possible.

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Great - You are OLEV eligible.

Save up to £ 350 now and finanlize your configuration.

Continue with £350 OLEV grant

Sorry - it seems your are not OLEV eligible

In order to check out OLEV grant requirements you can visit our financial funding page or finanlize your Seat charger configuration without OLEV.

Continue without OLEV grant

Check your OLEV eligibility

The OLEV grant will reduce the cost of your Seat Charger Pro and its installation by £350. We can apply on your behalf for the grant in case you meet the following requirements. Please check them and confirm your eligibility. To learn more about the OLEV grant scheme please have a look at the section Financial Support or find out more on the OLEV website.

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